PAYMENT - Payment is due at time of booking. We accept Venmo and Paypal.

 

CANCELLATION - In the event that you need to cancel your order 48 hours prior to the day of delivery, you will receive a full refund. Cancellations made less than 48 hours prior to the day of scheduled delivery will not receive a refund.

 

INCLEMENT WEATHER - If there is lightning or other hazardous weather conditions that prevent us from delivery/set-up of your greeting, a full refund will be given.

 

REFUND POLICY - We will not refund payment if homeowner requests greeting to be removed. We will not refund payment for errors that occur on order submission. We will not refund payment if there are pets preventing us from entering the yard. We will not refund the greeting for non-access to the house due to a security gate, etc.

 

DELIVERY - The greeting will be delivered after 9 pm the night before your event date unless other arrangements have been made. The greetings are removed after 9 pm the following day unless other arrangements have been made. All prices include delivery, set up and take down of the yard greeting.

 

HOMEOWNER - All greetings are meant to be pleasant surprises. Please remember to notify the homeowner that they will be receiving the greeting within 24 hours, so that they can make appropriate arrangements. Homeowners need to turn off their sprinkler systems and notify yard service companies for the duration of the yard greeting. All pets need to be behind a fence or in the house. 

 

DAMAGE - Please DO NOT allow anyone to play on or around the display. Our signs will not safely support the weight of a small child or adult leaning, sitting, or playing on them. Any damage, destruction or tampering with the Shout It Out yard greetings is prohibited. Signs should not be moved without consent from Shout It Out. You will be responsible for replacement of any graphics, letters or stakes at full replacement value. Full payment for any signs that are damaged will be enforced.

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RUSH ORDERS - Rush and same day orders will be accommodated based on availability. All orders placed within 24 hours of requested event day are not guaranteed, although we will make every effort to accommodate your request.  A rush fee of $50.00 may apply. 

 

DECLINED ORDERS - Shout it Out reserves the right to politely and respectfully decline orders that do not fit the festive nature of our business. Disrespectful, controversial and political orders will be politely declined. If you order is declined, a full refund will be given. 

 

PLEASE NOTE - Shout It Out and all representatives are not responsible or liable for any injury or damage that may be caused to any person or personal property during the setup and/or removal of any rental.